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Terms of Service

Terms and conditions for using our services

Acceptance of Terms

By accessing or using Study Bridge services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

  • •These terms apply to all users of our website, consultancy services, and related offerings
  • •We may update these terms from time to time; continued use constitutes acceptance of changes
  • •You must be at least 16 years old to use our services independently

Our Services

Study Bridge provides education consultancy services to help international students study in the United Kingdom:

  • •University and course selection guidance based on your profile and preferences
  • •Application support including personal statement review and document preparation
  • •Visa guidance and documentation assistance (advisory services only, not legal or immigration advice)
  • •Accommodation search assistance and recommendations
  • •Pre-departure orientation and support
  • •Career counselling and guidance

User Obligations

As a user of our services, you agree to:

  • •Provide accurate, complete, and truthful information in all applications and communications
  • •Maintain the confidentiality of any account credentials we provide
  • •Notify us promptly of any changes to your personal information or circumstances
  • •Comply with all applicable laws and regulations
  • •Not misuse our services or provide false documentation
  • •Respect deadlines and respond to our communications in a timely manner

Service Limitations

Please understand the following limitations of our services:

  • •We facilitate applications but cannot guarantee admission to any university or course
  • •Visa decisions are made solely by UK Visas and Immigration; we provide guidance only
  • •Timeline estimates are based on typical processing times and may vary
  • •University requirements and visa rules may change; we provide current information but recommend verifying with official sources
  • •We are not legal advisors; for immigration law questions, please consult a qualified solicitor

Fees and Payments

Our fee structure and payment terms:

  • •Consultation fees are communicated clearly before any paid services begin
  • •Some services may be offered free of charge as part of our university partnerships
  • •Refund policies vary by service type and will be explained before payment
  • •University application fees, visa fees, and other third-party charges are separate and non-refundable
  • •Payment methods and terms will be agreed upon before service commencement

Intellectual Property

Rights related to content and materials:

  • •All content on our website, including text, graphics, and logos, is owned by Study Bridge
  • •You may use our resources for personal, non-commercial educational purposes
  • •You may not reproduce, distribute, or create derivative works without our written permission
  • •Any materials you submit (personal statements, documents) remain your property

Limitation of Liability

Our liability is limited as follows:

  • •We are not liable for university admission decisions or visa outcomes
  • •We are not responsible for actions or services of third parties (universities, visa authorities, accommodation providers)
  • •Our liability for any claim is limited to the fees you paid for the specific service in question
  • •We are not liable for indirect, consequential, or incidental damages
  • •These limitations do not affect your statutory rights as a consumer

Dispute Resolution

How we handle disputes:

  • •We encourage you to contact us first to resolve any concerns informally
  • •These terms are governed by the laws of England and Wales
  • •Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales
  • •Nothing in these terms affects your statutory rights under UK consumer protection law

Changes to Terms

We may modify these terms:

  • •We reserve the right to update these terms at any time
  • •Material changes will be communicated via email or website notice
  • •Continued use of our services after changes constitutes acceptance
  • •The date at the top of this page indicates when terms were last updated

Contact Information

For questions about these terms or our services:

  • •Email: info@studybridge.co.uk
  • •Phone: +44 20 7946 0958
  • •Address: Study Bridge, London, United Kingdom
  • •We aim to respond to all enquiries within 2-3 business days

Last updated: January 2026

If you have any questions about these terms, please Contact Us.