Information We Collect
We collect information to provide you with the best possible education consultancy services. This includes:
- •Personal information: name, email address, phone number, nationality, and date of birth
- •Academic information: educational qualifications, transcripts, certificates, and English language test scores
- •Financial information: details necessary for visa guidance and scholarship applications
- •Communication records: emails, chat messages, and consultation notes
- •Website usage data: cookies and analytics to improve our services
How We Use Your Information
Your information helps us serve you better. We use it to:
- •Process and manage your university applications
- •Provide personalised education consultancy and guidance
- •Communicate important updates about your applications and visa status
- •Share relevant information with universities on your behalf (with your consent)
- •Improve our services through analytics and feedback
- •Send newsletters and updates about UK education (you can opt out anytime)
Information Sharing
We respect your privacy and only share your information when necessary:
- •Universities and colleges: We share your application details with institutions you apply to (with your explicit consent)
- •Visa processing partners: Information required for visa applications (with your consent)
- •Service providers: Trusted partners who help us deliver our services (bound by confidentiality agreements)
- •Legal requirements: When required by law or to protect our legal rights
- •We never sell your personal information to third parties for marketing purposes
Data Security
We take the security of your data seriously and implement multiple protective measures:
- •SSL encryption for all data transmitted through our website
- •Secure, encrypted storage for sensitive documents and personal information
- •Access controls limiting who can view your information within our organisation
- •Regular security audits and updates to our systems
- •Staff training on data protection and confidentiality
- •Secure document disposal procedures
Your Rights
Under data protection law, you have rights over your personal information:
- •Access: Request a copy of the personal information we hold about you
- •Correction: Request correction of any inaccurate or incomplete information
- •Deletion: Request deletion of your personal information (subject to legal obligations)
- •Portability: Request transfer of your data to another service provider
- •Withdraw consent: Withdraw consent for processing at any time
- •Complaint: Lodge a complaint with the Information Commissioner's Office (ICO)
Cookies
Our website uses cookies to enhance your experience:
- •Essential cookies: Required for the website to function properly
- •Analytics cookies: Help us understand how visitors use our site (optional)
- •Preference cookies: Remember your settings and preferences
- •You can manage cookie preferences through your browser settings
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact our data protection team:
- •Email: privacy@studybridge.co.uk
- •Phone: +44 20 7946 0958
- •Address: Study Bridge, London, United Kingdom
- •We aim to respond to all privacy enquiries within 30 days
Last updated: January 2026
If you have any questions about this privacy policy, please Contact Us.